Traceable Communication Systems

ClassDojo has been designated as the traceable communication system for Northern Elementary and Southern Elementary School for the 2025-2026 school year to ensure compliance with Senate Bill 181 and KRS 160.145. ClassDojo currently does not provide features for student-to-teacher communication. However, it does offer a feature called Portfolio, which is a free digital portfolio that enables students to share their classwork with both teachers and family members. We encourage parents to log into their accounts, download the mobile app, and update their notification preferences regarding when and how they are notified.

Joining ClassDojo as a family member is simple and free! With your account, you’ll get a window into the classroom - see your child’s progress, view updates from their teacher, and stay connected every step of the way.

Please visit the following URL from ClassDojo on creating your Parent Account:

Create a Parent Account – ClassDojo Help Center

To connect with your child's class(es), you will need to create a parent account using your email address or log in to your existing account. Once you are logged in, your child's teachers will need to invite you to join their class. They can send you an invitation via text, email, or provide a parent code to take home.

Switching between your account and your student's account has never been easier! Learn about the ways to "toggle" to your child's account from your parent account using the web or the app below!

From the Web

With our Web Account Switcher, you can easily toggle from your parent account to your child’s student account.

1. Log into your parent account
2. Click on the drop-down menu in the top right of the screen beside your name and select "Student accounts"
3. Select your child’s name
4. After selecting your child, you will be in the student account. From here, you will be able to view reports, customize the monster, respond to assignments, and submit new posts to the Portfolio!

From the App (iOS and Android)

You can easily toggle between your parent account and any student connected to you on the app.

1. Log into your parent account
2. Tap on the picture icon in the upper left corner of the screen. All the students connected to you will appear underneath your name
3. Tap on the student to allow them to access their student account where they can submit photos, videos, journal entries, and/or drawings to their Portfolios (pending teacher approval), view any previously approved posts, view their reports, and customize their monster!

To access your parent account again, select the picture icon in the top left corner and select your account.

Visit ClassDojo Help Center to find answers to all of your ClassDojo questions!

Still need help? Email them at parents@classdojo.com

ParentSquare has been designated as the traceable communication system for Pendleton County High School and Phillip Sharp Middle School for the 2025-2026 school year to ensure compliance with Senate Bill 181 and KRS 160.145. Communication is primarily with email, text and app notifications. ParentSquare automatically generates an account for each parent, using their preferred email address and phone number. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.

Getting Started with ParentSquare for Parents and Guardians

1. Open the invitation from ParentSquare in your email or text messages.

2. Click Activate your account or tap the link to go to the account registration page.

3. Enter your email or phone number, then click Get Started. (Optional: You can also sign in with Google or Microsoft.)

4. Check your contact information. If it looks correct, click Confirm. You’ll receive a code by text or email.

5. Enter the verification code when asked.

6. You’ll see your children’s names. Click Confirm next to each child who should be connected to your account.
If a child is listed by mistake, click Not my child.

7. If everything looks correct, click Yes, this is me.

Now you’re ready to start using ParentSquare!

 

Need help with your account? Contact your school if:

• A name is spelled wrong
• Your email address or phone number is incorrect
• My child is missing from your account

 

Access helpful resources

When you’re logged in, you can access resources to help you with using ParentSquare.

On a computer, click the question mark (?) in the top menu.

In the app, tap the Help icon in the app.

You’ll see these options:

• Contact School - Send a question to your school or find contact details.
• Help Articles - Search for answers or step-by-step guides.

 

Download the ParentSquare app

The free ParentSquare app helps you stay connected on the go. It’s available for iPhone and Android. Scan the QR code below to download the app:

For a printed copy of these materials, click the links below:

ParentSquare Getting Started Guide (English)

ParentSquare Getting Started Guide (Spanish)

If you are unable to access your account, please reset your password from the app or the website. Scroll down for directions.

Resetting Your Password in the ParentSquare App

1. Enter your email address on the login screen and select the Forgot Password? option that appears on the next screen.

2. A verification code will be sent to your email address. Enter your verification code and select Verify.

3. Enter a new password in both the New Password and Confirm Password fields. Select Change Password to submit your new password.

---

Resetting Your Password on the ParentSquare Website

1. Select the Forgot password? option within the Sign In box on the ParentSquare homepage.  

2. Enter your email address and select Go. 

3. A message will then appear that an email has been sent with further instructions to reset your password. 

4. Within the email, select the Reset Password button

5. Enter a new password in both the Password and Password Confirmation fields. Then select Update Password. 

If you do not receive an email to reset your password, please contact your school's front office to make sure your contact information is correct.  

Contact the school that your child attends and provide them with your updated information. They will update it in our student information system.

Please reach out to your local school for support.

If you need to update your contact information, please contact your local school.

To maintain the overall security of the ParentSquare platform, device verification through multi-factor authentication (MFA) will soon be implemented for all users. Device verification helps protect your account. ParentSquare will ask for a code when you: 

• Log into ParentSquare from a new computer, phone, or tablet.
• Haven’t verified your device in the last 6 months.
• Log into ParentSquare from a shared device where someone else has logged in before.

After you verify your device, logging in will be easier.

Parents/Guardians can see any communication sent to or from their child on ParentSquare. Click the link below to see how you can view this information.

View Your Student's Communications – ParentSquare