For those students or parents/guardians who are needing technology support for their child's school issued device, you can submit a support ticket below. Our amazing Lab Managers or Library Media Specialists will respond to your request between 8am - 3pm Monday through Friday. We recommend trying the "Tips and Tricks" below before submitting a support ticket.
Your issue is very important to us and will be resolved as quickly as possible. If an in-person diagnosis/resolution is required, we will schedule a time for you to stop by your child' s school to drop off the device.
Support Ticket: Click Here
NOTE: Technology Support tickets require a school email account.
COMPUTER ISSUES - TIPS & TRICKS
MICROSOFT 365 - STUDENTS/STAFF
EDGENUITY HELP CENTER
The image to the left explains how to properly clean the device keyboard and screen. The link below will provide you with additional information.
ONLINE PRODUCTS STATUS PAGES